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Ovens Enterprises's reply to:

This issue is now resolved and the customer has been informed with options etc. and is satisfied.
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#959256
Ovens Enterprises's reply to:

This customer has been refunded and wrote this review after we had refunded them. The customer has been notified that the refund has been processed and this issue is now fully resolved and the customer fully satisfied.
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I didn't like
  • Did not respons to refund request
  • Refund policy
  • Are you a scam
#958909
This issue has now been resolved and the customer is fully satisfied with the outcome.
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I didn't like
  • Nobody helped me
  • Ignores my email
#956982
Ovens Enterprises's reply to:

This issue has now been resolved.
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I didn't like
  • Refund policy
#953257
This customer was refunded within 72hrs of requesting as promised. This issue is resolved and the customer fully satisfied.
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Harrogate, North Yorkshire
I liked
  • Value
I didn't like
  • Refund policy
#952947
We were a day late refunding this customer within our 72hr promised timeframe and apologize for the poor experience. We refunded the customer in full and they are now satisfied. Our mistake for not refunding within the specified timeframe and we take responsibility...
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Auckland, Auckland
#951815
This customer asked for a refund and we refunded them within 72hrs from receipt of their email which is within our stated timeframe. It's unfortunate that the customer posted this message before allowing us a full 72hrs. This issue is now resolved the customer is...
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Patchogue, New York
#950876
This issue has now been resolved. The customer has been in communication with our staff to rectify this issue.
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Sandy, Bedfordshire
I didn't like
  • Being cut from a group because of a lie and having no recourse
#947955
Ovens Enterprises's reply to:

This customer asked for a refund and submitted completed worksheets as asked however one of our support team accidently marked this ticket as solved when it hadn't been solved. The customer has now been refunded in full and this is now resolved. This is our...
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I didn't like
  • Refund not given as advertised
#943813
Ovens Enterprises's reply to:

This customer asked for a refund outside of the 30 day refund window which was made clear to them when they joined. The customer asked for a refund outside of the 30 days and we informed them of the terms and conditions. This issue is now resolved.
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Scarborough, Ontario
#943465