Reply by Ovens Enterprises

This customer as they stated purchased on March 31st and the requested a refund on October 15th, that's 7 months since purchase and we offer a 30 day refund window, not 7 months. We informed the customer of this and this issue is now resolved.
New Haven, Connecticut
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

On March 31st, I signed up for the Consulting Accelerator by accepting the finance charge of $391, and agreeing to pay $597 per month for 4 consecutive months.However, as I was unemployed and in a rigorous software development program, I didn't have the time or money to make the system work.

I ended up maxing out my credit card and losing access to the system.

I emailed Sam about this, asking to complete the program later, and he referred me to customer support.I reached out to customer support for a refund of my first payment (from March 31st) of $597 over a week ago, and I still have not heard back from them.

Review about: Ovens Enterprises Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $597.

Preferred solution: Full refund.

I liked: Course content, Hope of making money doing something i loved, Fb group for network purpose.

I didn't like: Refund policy, Ignores my email.

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