Reply by Ovens Enterprises

This customer as they stated purchased on March 31st and the requested a refund on October 15th, that's 7 months since purchase and we offer a 30 day refund window, not 7 months. We informed the customer of this and this issue is now resolved.
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New Haven, Connecticut
2.4
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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On March 31st, I signed up for the Consulting Accelerator by accepting the finance charge of $391, and agreeing to pay $597 per month for 4 consecutive months.However, as I was unemployed and in a rigorous software development program, I didn't have the time or money to make the system work.

I ended up maxing out my credit card and losing access to the system.

I emailed Sam about this, asking to complete the program later, and he referred me to customer support.I reached out to customer support for a refund of my first payment (from March 31st) of $597 over a week ago, and I still have not heard back from them.

Review about: Ovens Enterprises Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $597.

Preferred solution: Full refund.

I liked: Course content, Hope of making money doing something i loved, Fb group for network purpose.

I didn't like: Refund policy, Ignores my email.

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