Reply by Ovens Enterprises

We were a day late refunding this customer within our 72hr promised timeframe and apologize for the poor experience. We refunded the customer in full and they are now satisfied. Our mistake for not refunding within the specified timeframe and we take responsibility for that.
Author's
Auckland, Auckland
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
0 comments

Requested a refund after submitting the paperwork before the 30 days expired no refund.A second installment was then deducted off my credit card with no authority.

Emailed back again requesting a refund.No refund and no reply to ticket#22309

Reason of review: Return, Exchange or Cancellation Policy.

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